FAQs
In starwalls we pride ourselves in delivering the highest quality yet accessibly priced wall coverings for your homes and offices. If you have any questions that are not covered here, hit us up at our Facebook messenger on the bottom right.
-
Wallpaper is decorative surface applied vertically on the wall to create or enhance the interior design space or elevate the atmosphere that could not be achieve by other surface materials.
-
Wall covering is available in a wide assortment of different materials, depending on the collection or country of origin, but generally paper, vinyl and natural materials like textiles.
-
Backings are added to wall coverings for stability, performance, glue adherence and a fuller body for installer to work on. Different backings are used to suit different decorative production and also for performance after installation.
-
Wall murals (in wall covering sense) are small panels/ strips of wallpapers that make up a whole design story/ theme instead of repetitive motifs.
-
Good workmanship (makes all the difference) and quality paper, join lines are hard to be seen after installation of murals although there are more join lines.
-
Feature walls are better done with wall murals due to the design options and eclectic mix of themes, but both product types are just as good; knowing where each product should go is the key to achieving better interior design.
-
Our wall coverings are imported from Europe and the USA, we stand behind the quality of the finished product and even the components used during their production before selling. Most importantly, customers are paying for the designs.
-
Like the products we sell, we take pride in the installers handling our products and your project. We only engage good workmanship installers with many years of expertise and who are used to handling expensive products. We want to make sure the finished product is worth every cent our Customers are paying for.
-
Wall coverings are not covered with warranty. But our installers will inform us if something is wrong with the wall coverings and not install it. We will do the exchange and install after. We give warranty on the workmanship of three months after installation. It does not cover situations that are due to poor wall preparations.
-
Walls receiving wall coverings will need to be (1) whitewashed/ painted white, (2) cleaned, (3) coated with sealant and (4) preferably plastered smooth if the wall if uneven. This is to avoid visual disappointment after installation, patchiness that is inherent with the wall and moldy/ fungi situation.
-
Site assessment is necessary for measurement to ascertain the amount of wall covering needed and checking of wall condition. We will advise homeowners/ project owners on what are required to move ahead.
-
One to Two weeks under normal circumstances, barring any holiday seasons.
-
Very quick with experienced installers, couple of hours for a wall, but may vary due to different wall structures and sizes.
-
Wall coverings should be one of the last to install, after the site is cleaned and tidy. Furniture shifting in after that will have to be careful not to damage the wall coverings.
-
Yes, different materials require a slightly different method in maintenance – refer to care guide for details. But wall coverings are easy to maintain to keep it looking good for a long time.